Privacy Policy

Last updated: May 1, 2026

1. Overview

Sagentica ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. By using Sagentica, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and mailing address when you reach out to us or purchase a service.
• Payment information: Billing details processed securely through our payment processor. Sagentica does not store full credit card numbers.
• Business information: Details about your business provided when signing up for services such as Calltaker or Directory Services.
• Usage data: Pages visited, time spent on site, browser type, and IP address, collected automatically via standard web analytics.
• Communications: Records of emails or messages you send us.

3. How We Use Your Information

We use your information to:

• Deliver and manage the services you purchase
• Process payments and send billing confirmations
• Respond to your inquiries and provide customer support
• Send service updates, renewal reminders, and important notices
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Information Sharing

We may share your information with trusted third parties only as necessary to operate our services:

• Payment processors: To securely handle transactions
• Service providers: Tools and platforms used to deliver our services (e.g., call handling, domain registration partners)
• Legal requirements: When required by law, court order, or government authority

All third parties we work with are required to handle your data securely and in accordance with applicable law.

5. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide services and comply with our legal obligations. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at pcmediahost@gmail.com.

9. Children's Privacy

Sagentica's services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: pcmediahost@gmail.com
• Phone: (541) 801-3499
• Address: 1046 6th Ave SW #325, Albany, OR 97321